Our clients recognise the importance of investing in specialised property management. Our staff are solely focused on the needs of the investor. Our experienced team will work with you from the beginning, offering guidance and advice throughout your time with us. At all times during our association, you will benefit from our industry experience and knowledge of the current local market. We want to ensure that you receive the maximum financial return on your investment!
Our success is a result of the careful development of systems and processes designed to eliminate the failures of our traditional real estate competitors. We ensure each client receives the very highest standard of property management.
At Rent City we have many points of difference which separate us from other property managers. The most significant is indicated in our name; we are dedicated to property management and do not divide our time between trying to achieve commissions from sales and managing your property. We take pride in always giving our investors our full attention because managing their valuable investment is all that we do! We are passionate about providing a great experience that you can trust. We also love getting referrals from friends and acquaintances!
The other equally important difference is that we strive to create a customer experience like no other agent does. The truth is out; investors appreciate our dedication to service! Our business has grown rapidly in size, and this success can be attributed to the positive experiences of our investors and tenants. Our professional team always puts the investor and their needs above all else. We ensure all of our team members are highly trained and have up to date knowledge and resources available.
Whilst we believe it's unnecessary to offer a guarantee because we know we will do what we promise, we understand that you don't know us yet and that in the past you may have had a negative experience with traditional real estate agents in Cairns. Rest assured, your experience with us will surpass all your expectations!
We want you to feel confident that, from the moment you first contact us, we will be property managers you can count on, have confidence in and above all, trust.
If you believe we have failed to deliver on the services outlined in our agreement, please bring it to our attention in writing so that we can rectify the situation to your satisfaction. If we fail to do so, we will manage your property free of management fees for a period of 3 months.
Kyle and his team are extremely responsive with all my matters. They make the entire process of being a landlord effortless and are great to do business with year after year.
I would be very comfortable in providing Rent City with a testimonial crediting their approach to property management and the customer service they provide. I would highly recommend them to anybody who may be seeking property investment and management services.
Michelle & Garth
We have had Rent City managing our rental properties for the previous 4 years. They are always on the ball, providing prompt effective service. They have always provided us with quality tenants. We could not ask for anymore from a property manager. I would highly recommend them to anybody who maybe seeking property investment and management services.
Rent City failed to provide us with a winning trifecta at the Melbourne Cup - but in all other aspects they provide us with efficient, friendly and good service in management of out two investment properties!
Adam & Jodi Levy
Rent City made the last year of renting out our investment property a stress free experience as property owner. It has been a great relief after our previous experience with a real estate agent.
Michael & Prue Swenson
I would highly recommend Kyle and his team to any investors for them to manage their rental property. They have shown professional and courteous service in every way. I loved the fact that I had regular communication from them on the status of my property when initially signing up with them to find a tenant for the first time. They guided us through the process and made us feel at ease at a time that can be stressful.
The quality of service provided by Rent City is outstanding. I would recommend them to anyone who is thinking of renting out their property.
Excellent property managers. I would trust no-one else to look after our investments. I couldn't recommend them enough.
Kyle and his team are extremely professional with exceptional attention to detail and a very informative approach to all matters pertaining to our investment!
Gavin & Catherine Lesueur
Since joining up with Rent City we have been nothing but impressed with their professionalism and attention to detail. Our properties are valuable to us and Rent City treats them that way!